Refund policy

🔁 Returns & Refund Policy

All Backroad Boots UK products are made to order, which means each item is produced specifically for you once your order is placed.

Because of this, we are unable to accept returns or refunds for:

Please make sure you check the size guide carefully before ordering.

If your order arrives damaged, faulty, or incorrect, we will happily arrange a replacement or refund.

Please contact us within 7 days of receiving your order and include:

Once confirmed, we will organise a replacement or refund at no additional cost.

If you have any questions about your order, please contact us at:

backroadboots_uk@outlook.com

We’ll always do our best to help