Terms of service

Terms of Service

Last updated: March 2026

This website and store are operated by Backroad Boots UK, a brand operated by B Mansley Productions Ltd.

Throughout the site, the terms “we”, “us”, and “our” refer to B Mansley Productions Ltd trading as Backroad Boots UK.

By visiting our site and purchasing from us, you agree to be bound by the following Terms of Service and any policies referenced here. If you do not agree with these terms, you should not use this website or purchase from our store.

1. Products

All Backroad Boots UK merchandise is made to order, meaning items are produced specifically once an order has been placed.

We make every effort to display products accurately. However, colours and appearance may vary slightly depending on screens and devices.

2. Orders

By placing an order you confirm that:

  • All information provided is accurate and complete

  • You are authorised to use the payment method provided

  • You have reviewed the product details and size guides where applicable

Once an order has been placed, it may not always be possible to modify or cancel it as production may begin quickly.

3. Pricing & Payments

All prices are listed in GBP (£) unless stated otherwise.

We reserve the right to modify pricing at any time without prior notice.

Payment must be received in full before any order is processed or produced.

4. Shipping

As all products are made to order, production times may vary before dispatch.

Delivery estimates are provided as guidance but cannot be guaranteed. Backroad Boots UK is not responsible for delays caused by shipping carriers or customs processes.

5. Returns & Refunds

Due to the made-to-order nature of our products, we cannot accept returns or refunds for:

  • Change of mind

  • Incorrect size selection

  • Incorrect colour choice

If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery with photos of the issue and your order number. Once verified, we will arrange a replacement or refund.

6. Intellectual Property

All content on this website including logos, branding, graphics, product designs, and media are the property of Backroad Boots UK / B Mansley Productions Ltd and may not be copied, reproduced, or used without permission.

7. Limitation of Liability

To the maximum extent permitted by law, B Mansley Productions Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page.

Continued use of the website following changes constitutes acceptance of those changes.

9. Contact

For questions regarding these Terms of Service or your order, please contact:

B Mansley Productions Ltd
Trading as Backroad Boots UK

📩 Backroadboots_uk@outlook.com