Shipping Policy

Last updated: March 2026

This Shipping Policy applies to orders placed with Backroad Boots UK, a brand operated by B Mansley Productions Ltd.

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Production Time

All Backroad Boots UK products are made to order. This means items are produced specifically once an order has been placed.

Production typically takes 2–5 working days before your order is dispatched.

During busy periods or product launches, production times may occasionally be longer.

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Shipping Times

Estimated delivery times once dispatched:

🇬🇧 United Kingdom: 2–4 working days
🌍 International: 5–10 working days

Please note these are estimated delivery times and may vary depending on your location and the shipping carrier.

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Shipping Costs

Shipping costs are calculated at checkout based on:

• Delivery location

• Size and weight of your order

Any applicable shipping charges will be clearly displayed before completing your purchase.

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Tracking

Where available, tracking information will be provided once your order has been dispatched.

You will receive a shipping confirmation email containing your tracking details.

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Delays

While we aim to deliver orders as quickly as possible, Backroad Boots UK is not responsible for delays caused by shipping carriers, customs processing, or circumstances outside of our control.

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Incorrect Address

Please ensure your shipping address is entered correctly at checkout.

We cannot be responsible for orders delivered to an incorrect address provided by the customer.

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Damaged or Lost Orders

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.

If your order appears lost in transit, please contact us and we will do our best to assist with locating the shipment.

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Contact

For any questions regarding shipping, please contact:

B Mansley Productions Ltd
Trading as Backroad Boots UK

📩 Backroadboots_uk@outlook.com